Support

info@acep-cameroun.org

Contact Info
Bastos, Derrière l’ambassade de Chine
Yaoundé, Cameroun
serviceclient@acep-cameroun.org
698 08 11 11 | 671 71 72 72
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Call Center & Whatsapp: 698 08 11 11 | 671 71 72 72

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ACEP Online

Acep online allows customers to be close to their bank account remotely from their Web or Mobile Application. It allows customers to manage their current ACEP bank accounts in self-service, from their place of business/home by making transactions from the Acep bank account to mobile money accounts (orange and mtn) and vice versa with a minimum amount of 500XAF.

Available on https://aceponline.acep-cameroun.org

Connexion à ACEP Online

Membership requirements:

– Have an ACEP customer number or hold a deposit account with ACEP

– free registration

Management fees

Fixed fee of 3,000 CFA francs per year

Paid on 31/12 of each year, for active accounts of more than 3 months

TARIFICATION – BANK-WALLET WALLET-BANK

 WITHDRAWAL (Bank to Wallet) DEPOSITS (Wallet to Bank)
Minimum amount per TransactionFCFA 500FCFA 500
Maximum amount per TransactionFCFA 500.000FCFA 500.000
Daily Cap/ceiling (per Client)FCFA 1.000.000FCFA 4.500.000
Weekly Cap (per customer)FCFA 3.000.000Unlimited
Monthly cap (per customer)FCFA 5,000,000Unlimited
Fees0.5% excl. tax of the amount of the transactionaccording to the tariffs in force with the telecommunication operator
Payment methodDebit to customer’s bankaccount Debit to customer’s Wallet

INTERNAL TRANSFERS (Account to Account)

ISSUERECEIPT
Minimum amount per transactionFCFA 500FCFA 500
Maximum amount per transactionUnlimited, transfers between companies
FCFA 10.000.000, for inter-company transfers
Unlimited
Daily CapUnlimitedUnlimited
Weekly CapUnlimitedUnlimited
Monthly CapUnlimitedUnlimited
Fees Internal transferFreeFree

Payment of bills

ENEO, CDE, Canal SAT, 1XBET

Other services

Account balance consultationFree
Editing account history/reportingFree
Consultation of next credit deadlineFree
Edit credit historyFree
Request for chequesFree
Request for creditFree
Chat with an ACEP agentFree
changing the platform access settingFree
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